Import from iCloud Mail

To copy your mail from iCloud Mail, you make an app-specific password for your Apple Account and give it to the import. iCloud Mail isn't changed: we only read it.

Make an app-specific passwordCopy Anchor Link

Apple only offers app-specific passwords when two-factor authentication is on for your Apple Account. It's on for most accounts already.

1. Sign in to your Apple Account on the web (account.apple.com), or open your Apple Account settings on an iPhone, iPad or Mac.
2. Open Sign-In and Security, then App-Specific Passwords.
3. Choose to make a new one, give it a name you'll recognise, like "AnhourMail import", and create it.
4. Apple shows the password once. Copy it: you'll paste it into the import.

Apple changes its menus from time to time, so the names above may differ a little.

Start the importCopy Anchor Link

1. In the console, open Import mail and choose New import.
2. Under Provider, choose iCloud Mail. The server settings are filled in for you:

3. Type your iCloud Mail address as the User name, paste the App-specific password into App password, and choose Start import.

Your folders, Sent, Drafts and Archive arrive in the matching places here. The rest is the same for every provider: see Move your mail here.

If iCloud refuses the sign-inCopy Anchor Link

The import says Needs you: the old provider refused the sign-in. Check:

• You used the app-specific password, not your Apple Account password.
• The user name is your iCloud Mail address (the one ending in an iCloud domain). The email address you sign in to your Apple Account with can be a different one.
• If it still fails, Apple also accepts only the part of your iCloud Mail address before the @.

Then choose Resume and type the app-specific password again (or a new one).

When you're done, revoke the app-specific password in your Apple Account settings.